{"id":160,"date":"2020-07-15T12:16:52","date_gmt":"2020-07-15T10:16:52","guid":{"rendered":"https:\/\/mariateresanicotra.com\/?page_id=160"},"modified":"2021-03-14T13:30:20","modified_gmt":"2021-03-14T12:30:20","slug":"charte-qualite","status":"publish","type":"page","link":"https:\/\/mariateresanicotra.com\/index.php\/charte-qualite\/","title":{"rendered":"Charte qualit\u00e9"},"content":{"rendered":"

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Charte Qualit\u00e9<\/h1>\n

[\/et_pb_text][et_pb_divider color=”#000000″ _builder_version=”4.0.6″ width=”10%” module_alignment=”center” custom_margin=”11px||11px||true|false” custom_padding=”0px||0px|||”][\/et_pb_divider][et_pb_text _builder_version=”4.0.6″ custom_margin=”-4px|||||”]<\/p>\n

Mes engagements envers vous, ma d\u00e9marche, ma m\u00e9thode
<\/span><\/p>\n

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\u00a0<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/mariateresanicotra.com\/#contact” button_text=”CONTACTEZ-MOI” button_alignment=”center” _builder_version=”4.0.6″ button_border_color=”#5395a5″ custom_margin=”0px||0px||true|false” custom_padding=”10px|20px|10px|20px|true|true” button_border_color__hover_enabled=”on|hover” button_text_color__hover_enabled=”on|hover”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.6″ background_color=”#cbe3e8″ background_color_gradient_direction=”90deg” custom_padding=”45px|||||” background_last_edited=”on|tablet” background_color_gradient_start_tablet=”#ffffff”][et_pb_row _builder_version=”4.0.6″][et_pb_column type=”4_4″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″]<\/p>\n

Mes engagements<\/h2>\n

En tant que traductrice-interpr\u00e8te professionnelle, je m’engage \u00e0 respecter les r\u00e8gles d’or du m\u00e9tier.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.0.6″][et_pb_column type=”1_4″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″ background_color=”#FFFFFF” custom_margin=”|-21px||-21px|true|true” custom_padding=”30px|20px|30px|20px|true|true”]<\/p>\n

Langue maternelle<\/h3>\n

 <\/p>\n

Tout en ma\u00eetrisant parfaitement le fran\u00e7ais et l’anglais, je traduis essentiellement vers ma langue maternelle, l’italien. Pour toute traduction de l’italien vers le fran\u00e7ais, je m\u2019appuie sur l\u2019expertise de traducteurs francophones sp\u00e9cialis\u00e9s ou m’engage \u00e0 faire appel \u00e0 un relecteur francophone.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″ background_color=”#FFFFFF” min_height=”381px” custom_margin=”|-21px||-21px|true|true” custom_padding=”30px|20px|30px|20px|true|true”]<\/p>\n

Qualit\u00e9<\/h3>\n

 <\/p>\n

Je m’engage \u00e0 traduire le sens de vos documents en faisant toutes les recherches terminologiques n\u00e9cessaires afin que mes traductions soient pr\u00e9cises et conformes \u00e0 vos attentes. Apr\u00e8s avoir termin\u00e9 la traduction, le texte est relu au moins une fois pour une v\u00e9rification finale de la qualit\u00e9.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″ background_color=”#FFFFFF” min_height=”381px” custom_margin=”|-21px||-21px|true|true” custom_padding=”30px|20px|0px|20px|false|true”]<\/p>\n

Respect des d\u00e9lais<\/h3>\n

 <\/p>\n

Je m’engage \u00e0 respecter les d\u00e9lais convenus. Dans le cas de traductions particuli\u00e8rement volumineuses ou urgentes, je peux constituer, avec l’accord de mon client, une \u00e9quipe de traducteurs et relecteurs qui respectent les m\u00eames crit\u00e8res de qualit\u00e9<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″ background_color=”#FFFFFF” min_height=”381px” custom_margin=”|-21px||-21px|true|true” custom_padding=”30px|20px|30px|20px|false|true”]<\/p>\n

Secret professionnel<\/h3>\n

 <\/p>\n

Je m’engage \u00e0 ne diffuser aucun des documents et\/ou donn\u00e9es qui me sont transmis par mes clients dans le cadre de leurs projets. La signature d’une charte de confidentialit\u00e9 sp\u00e9cifique est bien entendu envisageable.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.6″ use_background_color_gradient=”on” background_color_gradient_start=”#cbe3e8″ background_color_gradient_end=”#FFFFFF” background_color_gradient_direction=”90deg” background_color_gradient_start_position=”32%” background_color_gradient_end_position=”14%” custom_padding=”45px|||||” background_last_edited=”on|tablet” background_color_gradient_start_tablet=”#ffffff”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.0.6″][et_pb_column type=”1_2″ _builder_version=”4.0.6″][et_pb_image src=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2020\/08\/agreement-blur-business-close-up-261621.png” src_tablet=”” src_phone=”” src_last_edited=”on|desktop” _builder_version=”4.0.6″ custom_padding=”||0px|||”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″ custom_margin=”||15px|||” custom_padding=”||0px|||”]<\/p>\n

Ma d\u00e9marche<\/h2>\n

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Envoi du devis<\/h3>\n

 <\/p>\n

Je pr\u00e9pare votre devis imm\u00e9diatement apr\u00e8s avoir re\u00e7u votre appel ou courriel. Pour tout projet d\u2019envergure, qui demande un temps d\u2019analyse plus long, vous recevrez tout de suite un mail o\u00f9 je confirme la bonne r\u00e9ception de votre demande et indique le d\u00e9lai d’envoi du devis. Le devis est gratuit et comprend le prix de la prestation, les modalit\u00e9s de paiement et le d\u00e9lai de livraison en jours ouvr\u00e9s \u00e0 partir de la date de votre commande. D\u00e8s r\u00e9ception de votre acceptation du devis, je vous enverrai par mail un accus\u00e9 de r\u00e9ception confirmant le d\u00e9lai de traduction.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/mariateresanicotra.com\/#contact” button_text=”OBTENIR UN DEVIS” button_alignment=”left” _builder_version=”4.0.6″ button_border_color=”#5395a5″ custom_margin=”0px||0px||true|false” custom_padding=”10px|20px|10px|20px|true|true” button_border_color__hover_enabled=”on|hover” button_text_color__hover_enabled=”on|hover”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.6″ use_background_color_gradient=”on” background_color_gradient_start=”#cbe3e8″ background_color_gradient_end=”#FFFFFF” background_color_gradient_direction=”270deg” background_color_gradient_start_position=”32%” background_color_gradient_end_position=”14%” custom_padding=”45px|||||”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.0.6″][et_pb_column type=”1_2″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″ custom_margin=”||-3px|||”]<\/p>\n

Ma m\u00e9thode<\/h2>\n

[\/et_pb_text][et_pb_divider color=”#000000″ _builder_version=”4.0.6″ width=”10%” custom_margin=”11px||11px||true|false” custom_padding=”0px||0px|||”][\/et_pb_divider][et_pb_text _builder_version=”4.0.6″]<\/p>\n

Pour les traductions, le tarif est calcul\u00e9 au mot selon le d\u00e9compte informatique \u00e0 partir du texte \u00e0 traduire avec un minimum de facturation d’une page standard de 300 mots.<\/p>\n

Sauf demande particuli\u00e8re, mes traductions sont saisies sous format Word, PowerPoint ou Excel dans le respect de la pr\u00e9sentation originale et envoy\u00e9es par email. Le document est traduit en respectant vos \u00e9ventuelles consignes (terminologie valid\u00e9e par vos soins, conformit\u00e9 \u00e0 une documentation sp\u00e9cifique, etc.) et en r\u00e9alisant la recherche terminologique appropri\u00e9e (consultation de sources fiables). Je me r\u00e9serve la possibilit\u00e9 de vous poser quelques questions sur des points sp\u00e9cifiques afin de garantir la qualit\u00e9 de la traduction. Avant l’envoi, la traduction est relue au moins une fois pour une derni\u00e8re v\u00e9rification des coquilles, incoh\u00e9rences, conformit\u00e9 de la mise en page.<\/p>\n

Pour tout projet d\u2019interpr\u00e9tariat et\/ou de prestation linguistique \u00e0 l\u2019ext\u00e9rieur, je propose des tarifs \u00e0 l\u2019heure, \u00e0 la demi-journ\u00e9e (4 heures maximum) ou \u00e0 la journ\u00e9e (8 heures maximum). Les frais de d\u00e9placement sont inclus dans le tarif de base uniquement pour l\u2019agglom\u00e9ration de Rouen.<\/p>\n

Pour certains projets, un acompte de 30% peut vous \u00eatre demand\u00e9 lors de la validation de votre commande.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE0MSJ9fQ==@” button_text=”DECOUVRIR MES SERVICES” button_alignment=”left” _builder_version=”4.0.6″ _dynamic_attributes=”button_url” custom_margin=”0px||0px||true|false” custom_padding=”10px|20px|10px|20px|true|true” button_border_color__hover_enabled=”off|hover”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.6″][et_pb_image src=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2020\/08\/woman-writing-on-notebook-3803242.png” _builder_version=”4.0.6″ custom_padding=”||0px|||”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.6″][et_pb_row _builder_version=”4.0.6″][et_pb_column type=”4_4″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″]<\/p>\n

Ils me font confiance<\/h2>\n

[\/et_pb_text][et_pb_divider color=”#000000″ _builder_version=”4.0.6″ width=”10%” module_alignment=”center” min_height=”8px” custom_margin=”11px||11px||true|false” custom_padding=”0px||0px|||”][\/et_pb_divider][et_pb_text _builder_version=”4.0.6″ text_orientation=”center” min_height=”37px”]Depuis plus de 35 ans, j\u2019ai travaill\u00e9 avec les plus grandes marques, soit en collaboration directe, soit par l\u2019interm\u00e9diaire d\u2019agences ou de confr\u00e8res[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_6,1_6,1_6,1_6,1_6,1_6″ _builder_version=”4.0.6″ hover_enabled=”0″ module_alignment=”center” custom_css_main_element=”||||” custom_padding=”||0px||false|false” custom_margin=”||||false|false”][et_pb_column type=”1_6″ _builder_version=”4.0.6″ hover_enabled=”0″][et_pb_image src=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2021\/03\/groupama-assurance.png” _builder_version=”4.0.6″ custom_margin=”16px||16px||true|false” hover_enabled=”0″ align=”center”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.0.6″][et_pb_image src=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2021\/03\/korian.png” _builder_version=”4.0.6″ hover_enabled=”0″ custom_margin=”-11px||0px||false|false” custom_padding=”0px||0px||true|false” min_height=”9.6px”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.0.6″][et_pb_image src=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2021\/03\/viadeo.png” _builder_version=”4.0.6″ hover_enabled=”0″ custom_margin=”12px||0px||false|false” align=”center” custom_padding=”0px||0px||true|false”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.0.6″][et_pb_image src=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2021\/03\/hachette.png” _builder_version=”4.0.6″ hover_enabled=”0″ custom_margin=”11px||0px||false|false” custom_padding=”0px||0px||true|false”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.0.6″][et_pb_image src=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2021\/03\/General-Electric.png” _builder_version=”4.0.6″ hover_enabled=”0″ width=”63%” custom_margin=”-8px||0px||false|false” custom_padding=”0px||0px||true|false”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.0.6″][et_pb_image src=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2021\/03\/setec.png” _builder_version=”4.0.6″ min_height=”40.9px” custom_margin=”8px||0px||false|false” hover_enabled=”0″ custom_padding=”0px||0px||true|false”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.0.6″ background_color=”rgba(0,0,0,0)” background_image=”https:\/\/mariateresanicotra.com\/wp-content\/uploads\/2020\/08\/person-holding-orange-pen-1925536.png” custom_css_main_element=”min-height: 70vh;||display: flex;||flex-direction: column;”][et_pb_row _builder_version=”4.0.6″ background_color=”#FFFFFF” width=”50%” width_tablet=”” width_phone=”80%” width_last_edited=”on|desktop” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|phone” module_alignment=”center” custom_padding=”37px|0px|37px|0px|true|true”][et_pb_column type=”4_4″ _builder_version=”4.0.6″][et_pb_text _builder_version=”4.0.6″ width=”100%” custom_margin=”||4px||false|false” custom_padding=”0px||0px||true|false”] Charte Qualit\u00e9 [\/et_pb_text][et_pb_divider color=”#000000″ _builder_version=”4.0.6″ width=”10%” module_alignment=”center” custom_margin=”11px||11px||true|false” custom_padding=”0px||0px|||”][\/et_pb_divider][et_pb_text _builder_version=”4.0.6″ custom_margin=”-4px|||||”] Mes engagements envers vous, ma d\u00e9marche, ma m\u00e9thode [\/et_pb_text][et_pb_text _builder_version=”4.0.6″ custom_margin=”-4px|||||”] \u00a0 [\/et_pb_text][et_pb_button button_url=”https:\/\/mariateresanicotra.com\/#contact” button_text=”CONTACTEZ-MOI” button_alignment=”center” _builder_version=”4.0.6″ button_border_color=”#5395a5″ […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":""},"yoast_head":"\nCharte qualit\u00e9 – Maria Teresa Nicotra<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mariateresanicotra.com\/index.php\/charte-qualite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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